US $0
0 item(s) in your cart
HOME STORY STYLE COLLECTION TERMS BLOG CONTACT
EARRINGSBRACELETNECKLACERINGSHAIR CLIPBROOCHNEW ITEMS
Terms And Conditions
Ordering and Payment Process
  • Check your order and fill out the shipping details
  • Proceed with payment through Paypal secure payment
  • You'll receive an automatic email from us about your order details
  • If you've made payment, you'll receive another email from us for payment confirmation. Allow us to response within 24 hours due to time differences.
  • If you haven't received an email from us 24 hours after payment, please email us at sales@jennyjsilver.com. Indonesian local time is GMT+8 Shipping Process
Shipping Process
  • The normal processing time for most orders is within 3 weeks after payment
  • For most overseas shipments, please allow 1-3 week(s) delivery time by TNT International services
  • For local shipment, please allow 1 week delivery time by TIKI – JNE services
  • For special delivery request such as customized packaging or express delivery will be considered as additional charge
  • Shipment notification will be informed to you by email once the item(s) is shipped
  • If certain piece(s) takes longer than the normal processing time, we will notify you by email
  • We will practice extreme care when handling each individual shipment
Returns and Exchanges
  • Customer should inform and explain to us the sort of damages to the item(s) by sending email to us
  • We only accept returns in the case when the ordered item(s) is damaged during shipment
  • We only accept returns when item(s) is shipped back to us in original packaging within 3 (three) working days after receiving the items
  • Since we are not accepting exchanges due to the mistake in selecting the ring size, please refer to the table of ring size before ordering
Wholesaler
  • For our special wholesaler prices, please contact at sales@jennyjsilver.com.
  • silver-jewelry-image1
  • silver-jewelry-image2
  • silver-jewelry-image3
  • silver-jewelry-image4
FIND US ONLINE
Here are some of the places where you can find us on:
silver-jewelry-fb    silver-jewelry-tw�
NEWSLETTER
Free download: Tips How to Clean Silver Jewelry